Refund policy

30-Day Policy — Defective, Damaged, or Incorrect Items Only

At EverPatch, we want every customer to receive their order in excellent condition.

If your patch arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

To request assistance, email everpatchofficial@gmail.com with your order number, a description of the issue, and clear photos when possible.

Once the issue is confirmed, we will arrange an appropriate replacement or refund. If a return is necessary, we will provide instructions and cover the required return shipping costs.

We do not accept returns or exchanges for change of mind, accidentally ordering the wrong design, or other non-defective items.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

This policy does not affect any rights provided by applicable consumer protection laws.